Aquarium Services

Comprehensive

Aquarium Cleaning Service

Are you having trouble maintaining your aquarium? Are your fish friends not living as healthily as you anticipated? If so, you’re not alone.

Balancing the ecosystem in an aquarium with many fish isn’t easy. Aquarium maintenance, fish tank cleaning, and fish health checks are vital for a healthy tank.

Thankfully, Serenity USA is both the industry leader and the only national provider of fish tank cleaning and maintenance. You don’t need a unit built by Serenity, either. If you already have a fish tank, we can still provide our aquarium services!

Fish Tank Cleaning Service

We clean the glass inside and out, scrub and vacuum rock walls and gravel, remove and replace decorative plants, replenish the tank with fresh water, and inspect the health of your fish.

Our service technicians make sure everything is clean and in good working order at each fish tank cleaning service visit.

Aquarium Maintenance

We inspect each mechanical part of your aquarium. These accessories include the Seamless Sump®, overflow and return systems, air pumps, bubble wands, lighting fixtures, UV sterilizers, heaters, chillers, and the auto feeder.

We refill your automatic feeder on each visit. If your service tech notices any issues with the equipment, those parts will be replaced at no extra charge to you.

Existing Aquarium Modification

Much of our success is due to our list of proprietary products. If you don’t have a Serenity Aquarium, we can modify certain components, resulting in a better viewing experience and less work for you and your staff.

If you want to learn more about upgrades for your aquarium, you may contact us directly.

Our Aquarium

Service & Lease Packages

We offer a range of options depending on space limitations and how elaborate of a setup you desire.

Why do we offer multiple service packages? Each facility has different needs and space available. We work closely with each client to devise a system that works for them.

How much do aquarium services cost? Simply put, the larger the aquarium you choose, the more the aquarium itself costs to lease. For any size fish tank, the more fish you have per gallon of water, the more often you’ll need fish tank cleaning services.

Each package offers the same aquarium maintenance but differs in service frequency. Our complimentary services include:

  • Changing the water
  • Fish tank cleaning inside and out
  • Cleaning the filtration system
  • Checking the health of your fish
  • Replacing any fish or components, if necessary
  • Cleaning and/or replacing rock walls and plants
  • Refilling food in the automated feeder

What’s the best aquarium service plan for you? Read on to learn more.

Deluxe Package

This is our most common aquarium services package. This plan keeps a low budget in mind but still offers great value. We include a good mix of large, medium, and small fish, as well as a full range of décor. For an additional charge, you may add Showcase Fish to your aquarium.

Our Auto Fish Feeder holds enough food to easily last between visits. Our service technicians provide aquarium maintenance and cleaning every 6-8 weeks.

Premium Package

This package is designed for a more enhanced display. We include about twice the mass of fish compared to the Deluxe Package. Significantly more large, medium, and small fish will be included, along with a full range of accessories. You also receive Showcase Fish at no extra charge.

We provide you with enough food and supplies to last you until our next visit. Our experienced service reps will provide aquarium services every 3-4 weeks.

Ultimate Package

This is our fully loaded service package. This program includes the same number of large, medium, and small fish as the Premium Package. This is to keep the aquarium from getting too cluttered and causing stress to the fish. Like the others, a full range of décor is included to go with your fish friends. And at no extra charge, you may choose from our list of Showcase Fish for your tank.

We call this our “hands-free” package because we visit every week to provide aquarium services. You can sit back and relax because we’ll even feed the fish for you!

What are

Your Responsibilities?

Every few days, we recommend doing these simple tasks for the best experience with your fish tank. Use our magnetic glass scrubber to clean the inside of the glass. This keeps the glass crystal clear between aquarium cleaning service visits. Our service technician will show you this process and it should take no more than 5-10 minutes. We will do a more in-depth cleaning of the rocks, accessories, and filtration systems on our service visits.

When needed, we recommend topping off the tank with a pitcher of water to replace any that has evaporated. We also ask you to remove any deceased fish and floating food if this occurs. If you have the Ultimate Package, however, all aquarium cleaning will be taken care of for you!

FAQ

I already have an aquarium. Can you clean and maintain it?

Yes! We clean and maintain many aquariums not built by Serenity. However, there are certain limitations depending on your current tank setup. Please get in touch with us by phone or email and we’ll discuss your unit’s layout and options for aquarium services.

How much does a routine aquarium cleaning service cost?

The cost of our aquarium cleaning service depends on your chosen service frequency. Our fish tank cleaning and maintenance activities are a constant for all packages, so the more often we visit your facility, the higher your monthly payment will be.

Why is my tank getting dirty so quickly?

A fish tank can get dirty quickly for a few reasons. Placing an aquarium in direct sunlight increases algae growth. Large fish, and a large number of fish, can produce a lot of waste and bacteria. Also, there may be an issue with your filtration system if the water isn’t cycling correctly.

Will you replace fish if they die?

We will replace fish if they die at no extra charge to you. If you notice dead fish in your fish tank, please remove them and let us know right away. We will add new fish during our next aquarium service visit.

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