Aquarium & Fish Tank Cleaning Service

Does your staff have time to maintain a healthy fish tank? Most companies don’t.

An office fish tank needs routine maintenance for a pristine ecosystem. We provide an efficient fish tank cleaning service so your team can enjoy the fish, without the hassle.

Serenity USA is the largest provider of commercial aquarium services, covering 40 states across the US.

Please Note: We are a B2B service company.

Discover our aquarium services and find a package that’s right for you!

How do professionals clean a fish tank?

Keep reading to find out.

Our Fish Tank Cleaning Services

We conduct extensive fish tank cleaning to keep your fish healthy and your view clear.

Watch the video below for a quick overview of how we deep-clean office fish tanks!

Our Cleaning Process

Cleaning the Glass

Using a magnetic scrubber, we scrape algae off the inside of the glass. We also clean the outside of the glass for optimal viewing.

cleaning the glass on an aquarium

You’ll get an extra magnetic scrubber so you can wipe away algae in your tank before it gets too thick. Do this every couple of days for the best view. You may also use a non-scratch cleaning tool on the outside to remove fingerprints or dust. A microfiber cloth works best.

Be mindful of where you want to place the aquarium. Sunlight can cause high water temperatures and more algae growth. Also, keep in mind that other factors cause extra algae growth.

But not to worry: Here are a few easy ways to control algae in a fish tank!

Cleaning the Gravel

Your service tech will vacuum the gravel to remove food, waste, and other harmful debris.

The primary goal of gravel is to break down the bacteria that make your fish sick. Without it, we’d have to change the water much more often. And that may not be enough to keep your fish healthy.

We check the gravel level and refill to the necessary depth (1-2 inches) if need be. This makes it deep enough to anchor plants but shallow enough for effective cleaning. Also, during each fish tank cleaning service, we replace your plants with fresh ones.

Draining and Refilling the Fish Tank

serenity service rep cleaning and draining water from a fish tank

We drain and refill your fish tank with a hose instead of taking multiple trips to dump out the water. The hose hooks up to the aquarium from a faucet and uses changing water pressure to drain or fill the tank. You’ll need a faucet within 100 feet of your tank for us to perform our service.

You should never drain all of the water. To avoid drastic changes in water chemistry, we only drain 25% to 50% of the water, depending on its condition. Your service pro will determine how much to remove, refill it, and add a de-chlorinator to remove fish-harming chlorine.

Aquarium Maintenance

Fish tank cleaning is only one step in the process. To last a lifetime, fish tanks require routine maintenance.

Our service techs start by inspecting a few areas of the aquarium. We check airflow in the bubble wand, UV lights, heater, pumps, and more. If we detect any issues, we’ll replace those parts at no charge to you.

Do you already have an aquarium that’s not built by Serenity? We can provide maintenance on your existing aquarium!

Cleaning and Maintaining the Seamless Sump®

serenity service technician maintaining a seamless sump

On each visit, your service tech will drain, clean, and rotate the sump components. Next, they’ll replace the filter sock and Purigen in their freshly cleaned tubs. Your filtration system will work like new after each aquarium cleaning service!

Our patented Seamless Sump® is a revolutionary product in the aquarium industry. It provides unmatched filtration, versatility, storage, and more. Visit our sister company, Custom Aquariums, to see how this product, and many others, can improve the life of your fish tank.

Your unit may not have a Seamless Sump® installed, but that’s okay. Our pros service many types of freshwater aquariums (reach out for more information).

Refilling Food and Monitoring Fish’s Health

Serenity Services Auto Feeder

With our Unstoppable Hopper® Auto Feeder, you’ll never have to feed the fish! Your service rep will set the best times for it to drop food in the tank. We provide more than enough food to last until our next visit, then we replenish it for you.

Everything we do during service visits is for the health of your fish. They bring joy to the people around them and we do all we can to return the favor.

Unfortunately, there are times when fish become aggressive, ill, or die. We will replace those fish with an appropriate species for your tank, free of charge.

Would you like a free quote for our commercial aquarium services?


Does Serenity offer services at private residences?

At this time, Serenity does not offer services at private residences. We work solely in the B2B space and have clients across industries like healthcare, hospitality, and more.

How often should a fish tank be cleaned?

Most fish tanks need to be cleaned every 2 to 3 weeks. Thanks to our patented products, we can provide services at least every 6-8 weeks. This may vary depending on environmental factors around your aquarium. For example, direct sunlight accelerates algae growth, which requires more frequent cleaning.

What happens if you don’t clean your fish tank?

If you don’t clean your fish tank, bacteria, fungi, and other viruses will grow in the water. If this goes on long enough, your fish may get sick and eventually die. Regular fish tank cleaning is the only way to remove this bacteria and maintain a healthy aquatic environment.

How much does it cost to have a fish tank cleaned?

The price to have a fish tank cleaned varies depending on its size and other factors. We charge a low monthly fee that covers fish, routine cleaning, equipment updates, and replacements. Because our proprietary products allow for a longer service interval, we can reduce the number of visits by more than half, saving you money.

How long does a fish tank cleaning service take?

A typical fish tank service takes around 1 to 2 hours. Time will vary based on the size of the aquarium and the complexity of the aquascape. Our initial visit often takes the longest because of the setup process.

What fish clean the tank?

There are several algae-eater fish that help clean a tank. For example, we provide bristlenose plecos in our Serenity Aquariums. Even though they can’t clean the whole tank, their algae-consuming abilities have a positive impact on the cleanliness of the aquarium.

Get in Touch with Serenity

If you want a free quote or just to learn more about us, don’t hesitate to reach out!