Are you tired of having a cloudy fish tank? Do you need higher-quality equipment to maintain your unit? Are you searching for a new aquarium service provider?
If you resonate with any of these, Serenity has the solution. We offer handcrafted aquariums, top-of-the-line products, and routine fish tank cleaning services.
Why Switch to Serenity Aquarium Services
Our sister company, Custom Aquariums, handcrafts each fish tank, while Serenity Aquariums focuses on the maintenance side of things. This makes us a highly versatile and experienced team. In fact, we are the only national aquarium cleaning service provider, covering 40 states in the US.
After decades of producing and servicing fish tanks, we’ve become the industry leader in this space. So, whether you want to lease an aquarium, upgrade your own, or change service providers, we’ll make that happen.
Easy Service Transition
Fish tank cleaning and maintenance is no easy task. If your aquarium’s condition isn’t up to your standards, it’s time to look elsewhere.
The transition may be easier than you think.
We have a simple and cost-effective process for changing aquarium services. We may recommend some products, but you don’t have to buy a Serenity Aquarium. After a one-time set-up cost, you simply pay a low monthly fee for routine aquarium services.
After you find a service plan that suits your needs, your job is pretty much done. We take care of all the aquarium cleaning and maintenance, so you can sit back and enjoy the view.
How to Switch to our Aquarium Services
We have a dedicated support team ready to assist you through the transition. We will discuss your fish tank’s setup and any improvements you’d like to see. That way we can provide the best solution for you.
Simply contact us by phone or email and we can get started. We’ll provide the expertise you need to get the most out of your fish tank.
Process for Switching to our Fish Tank Services
We work with you to understand the set-up of your current aquarium. We encourage a few pictures of the outside and inside.
Then, we’ll create a plan for our first service visit, in which we focus on your tank’s current condition. If necessary, we’ll make adjustments to the unit so it’s in optimal shape for future services.
Some common adjustments for existing aquariums include:
- Deep cleaning
- Updating décor
- Inspecting equipment
- Evaluating your fish
This will ensure your equipment is running smoothly and the tank ecosystem is healthy. Our first visit is the longest because of the extra steps we take to understand your aquarium.
Limitations for Aquarium Services
Our service technicians can service any size freshwater or amphibian aquarium. We cannot provide services for any saltwater tanks, however.
Custom Aquariums offers saltwater tanks and additional products, but Serenity won’t be able to service those units.
Process for Aquarium Upgrades
Whatever product you’re searching for, there’s a high chance we have it in stock. Visit Custom Aquariums and search for your desired product or accessory. We can install these upgrades, or, if you have the knowledge and spare time, you may equip them yourself.
Our product installation is a straightforward process. We’ll assess the current décor of your aquarium and equip those updated products.
Limitations for Aquarium Upgrades
While we can add products to many aquarium types and sizes, there are some limitations.
For example, to equip our Seamless Sump®, you will need a sump structure already in place. We will not drill holes in a tank to accommodate our system. If you’re not sure about your current setup, please contact us with any questions.
The Benefits of a Serenity Aquarium Service
Now you know the process, but what solutions do we offer?
Why are so many companies switching to Serenity for aquarium upgrades and fish tank cleaning services?
Improved Viewing Experience
Our filtration systems aren’t only innovative. They’re the most effective in the industry. Add in our aquarium cleaning service, and you get the most hassle-free experience possible.
As we mentioned, cleaning and maintaining an aquarium isn’t easy. And many of our clients use a fish tank as a focal point in their business, so they need a crystal clear view.
Structural and Mechanical Stability
Many companies come to us because of structural damage or mechanical issues. If possible, we will fix the aquarium, but sometimes we recommend upgrading to a Custom Aquarium. We can’t promise a lifetime warranty on our products if we didn’t construct your unit.
We build our aquariums one by one in our state-of-the-art factory and they’re well-known for their craftsmanship and structural durability.
Also, routine maintenance is key to increasing the lifespan of any aquarium. So, upon inspection of your unit, we’ll fix or replace any components if need be. Free of charge.
Routine Services Save you Time
Regardless of your business, we understand how important your time is. Maintaining a large fish tank is time-consuming, so we take care of it for you.
Our top priority is to keep your aquarium in the finest condition. That way, your team can stick to their objectives, and your customers can enjoy your stunning fish tank.
One advantage that Serenity offers is local service tech availability. Serenity hires local talent in the areas we cover to effectively support our customer base. This ensures we are on time and can react quickly to emergencies.
Browse Aquarium Service Plans
Discover more about our comprehensive service packages. Each plan has the same maintenance activities but differs in service frequency. We give you more than enough supplies to last between visits, regardless of the plan you choose.
If you have any further questions about us as a service provider, our packages, or our products, please contact us. Our support team will be happy to help!
FAQ
Yes! Many clients take advantage of our fish tank cleaning and maintenance services, even though they don’t have a Serenity Aquarium. There are certain limitations depending on your type of tank, so contact us for more information.
Yes! Many clients have switched to our services from previous providers. We have dozens of technicians throughout the US that will service any type of freshwater tank.
Yes, you can, but you need to have a sump system already in place. Otherwise, we won’t be able to modify your fish tank to equip a Seamless Sump®.
Price will vary between service packages. We have a few plans you can choose from. You pay a low monthly fee for routine services on your aquarium. We recommend browsing these plans, then contact us for pricing and more information.
If you add our products to your existing fish tank, they will not be covered under warranty. If you lease an aquarium through one of our service plans, then all products will be covered under a lifetime warranty.
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