Client Maintenance

Routine Aquarium Needs

Below you will find some important information about our aquarium services and client maintenance. These tasks will take very little of your time and keep your aquarium looking clean for years to come.

Glass Cleaning

We give you an extra magnetic glass scraper. We recommend using the algae scraper 3 times per week to prevent significant algae build-up. This client maintenance activity should take no longer than 5 minutes.

Water Volume Control

Please check the water level in the Seamless Sump® every 2-3 weeks. You may have to add water to the sump system to account for evaporation.

If you see the water level has dropped below the “MAX FILL” line, we recommend adding water until it’s even with the “MAX FILL” level.

Removing Unwanted Debris

Please use the provided fish net to remove any extra food or dead fish. You may complete this task whenever necessary.

Simply remove and dispose of old food floating in the tank.

If you see a fish has died in your tank, please remove it promptly. A dead fish can quickly spread harmful bacteria and make the other fish sick. After disposing of a dead fish, please give us a call and we’ll discuss the next steps.

Please Don’t Feed the Fish

Clients will sometimes manually add food to a fish tank. This can be more harmful than helpful.

Too much leftover food can cause an imbalance in the chemical composition of the water, increasing bacterial growth, water cloudiness, and algae production.

Our automatic fish feeder is set to feed the fish an appropriate amount of food at the correct frequency for those species. Your service tech will set the timer on each visit.

Please call us if you feel your fish are not being fed properly, or if you have any questions.